Video of malfunctioning railroad crossing arm in Hilliard raises safety concerns


A viewer caught a malfunctioning railroad crossing arm going up as the train was still speeding by at the crossing on Hayden Run near Avery Road.

10TV checked on the process to report a problem, how it’s addressed and how often crossings are inspected.

The Public Utilities Commission of Ohio, PUCO, helps oversee rail issues in the state. It is the responsibility of the railroad owner, CSX, to operate and maintain the signal system.

Both say, if you see a malfunction or problem, report it immediately.

CSX sent 10TV this statement:

“At CSX safety is our highest priority. CSX conducts signal and crossing inspections on a rotating basis every 30 days on the 2,000 crossings we maintain in Ohio. When the CSX Public Safety Communications Center (PSCC) is notified by a concerned citizen, the train crew, or others about a signal issue, we immediately dispatch the local signal manager to that location to inspect, report and repair any issues. Our team is available 24 hours for such situations. CSX frequently works with and appreciates the efforts of, our public partners and local emergency response call centers, when events like this do occur. We encourage residents to immediately report any issue or incident that puts safety at risk to 911 or call CSX Public Safety at 1-800-232-0144.”

PUCO also conducts visual inspects around the crossings and responds to complaints.

“The railroad’s responsible for the maintenance of the signal systems that are at each crossing,” said PUCO’s Rail Division Chief Randall Schumacher. “We inspect grade crossings for sight view, vegetation, if the crossing is rough, we’ll do a number of visual inspections.”