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ParkMobile completes investigation into data breach of Columbus parking app

License plate numbers, email addresses and phone numbers were accessed, ParkMobile said.
Credit: WBNS-10TV
File photo

COLUMBUS, Ohio — ParkMobile has wrapped up an investigation into a data breach previously reported in its ParkColumbus app.  

In April, ParkMobile said it became aware of a “cybersecurity incident” in March related to a third-party software.

In an update Thursday, ParkMobile said they were able to eliminate the vulnerability and continue to monitor the app’s security systems.  

An investigation into the breach found only general account information was accessed, license plate numbers, email addresses, phone numbers and provided vehicle nicknames. Mailing addresses were also affected in some cases.

ParkMobile said no data related to user parking transaction history was accessed.

"Please rest assured we take seriously our responsibility to safeguard the security of our users’ information," it reads in a release.

ParkMobile said it takes password protection seriously, but users who feel the need to change their password can do so here.

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