Now 10 Investigates Nathan Baca reveals how the problems have spread to Clark County.
A rack of computer servers inside the Clark County Municipal Clerks Office holds very important records. Any time somebody goes in front of a judge, the findings of guilty or not guilty are sent by clerks to the state.
That information is used by business owners hiring new employees. It is also used by police officers checking to see if the driver they've pulled over is a convicted criminal. But the state's system, run by Ohio's Bureau of Criminal Investigation, has multiple instances of breaking down.
Clark County Municipal Court Clerk Guy Ferguson explained, "They had not received any data from us since August. Our records indicated we had sent to them through October but had not received any confirmation."
Ferguson estimates 1,500 records were incomplete. Clark County Municipal Court's backlog won't be fully fixed until next week.
"Clark County Municipal Court got a call on Tuesday from Ohio BCI saying they hadn't been getting any records again. But the state called the wrong court. They meant to call the Common Pleas court next door.
The Attorney General's Office admits they haven't received records from Clark County Common Pleas Court since January 2014. It's unknown how many criminal records are affected.
Clark County is not alone. 10 Investigates revealed late December how the state failed to collect Franklin County's court records for several months.
"Those reports are very important, said Franklin County Municipal Court Clerk Lori Tyack. “They're used by background check companies who want to know if anyone has been convicted."
Clerk Ferguson says the reason for the problems is simple. He claimed the Attorney General’s Office changed how the system worked without telling the clerk, “when they changed it the second time.”
The Attorney General's Office says in a statement they informed counties about the one and only system change that happened last year. The Attorney General's Office adds they had a technical issue with Franklin and Clark Counties. Those issues have been resolved - except for the one discovered earlier this week.