DoorDash driver caught sipping milkshake before handing it to customer

(209 Times via CNN)
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Updated:

A California family was shocked after their security camera caught a DoorDash delivery driver appearing to take a sip of the milkshake he was about to deliver to them.

The Malhotras didn't know what had happened until the next morning when they checked their doorbell camera footage.

"I looked at it and saw the driver who delivered the food was sipping out of my son’s Coldstone,” said homeowner Rajesh Malhotra.

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His 14-year-old son Rishab Malhotra was the one shown receiving the order in doorbell video.

"I felt very disgusted by what happened,” Rishab said.

He said enjoyed his cookies and cream milkshake until the next day when he learned he wasn't the only one who tried his drink.

"My dad told me to check out the video from last night, and once I checked it out, I brushed my teeth five or six times. And then I felt very disgusted,” Rishab said.

The Malhotras say they're glad no one got sick from the incident, but the experience left them with a sour taste

“We have trust between the company and the drivers. Once that trust is broken, you can't go back,” Rajesh said.

Now, all they want is an apology from DoorDash and a promise this won't happen again.

"They just need proper training and we want an apology for them to say, ‘what we did was wrong’ and to make sure it doesn't happen to other people,” Rajesh said.

The homeowner said he reported the incident to the company the next day and even provided a copy of the video.