10 Investigates Gets Nurses Paid, More Remain Broke

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Two and a half months running - and a number of home health care workers are still without a paycheck. That's because of problems in privatizing Ohio's Medicare and Medicaid programs. 

10 Investigates first highlighted this problem mid-August.

Amanda Griffin cares for 85 year old Marvin Foster at his Springfield home. Griffin makes 15 patient visits every week, 7 days each week. But this nurse watched her finances flat line.

"I'm behind on all of my bills, my account is overdrawn. I don't know how they expect me to see my patients when I can’t put gas in my car, if they don't go repossess my car first,” said Griffin.

Griffin hasn't been paid since July 1. That's when the state of Ohio handed over Medicare and Medicaid for private insurance companies to run.

What makes Griffin's case different than others 10 Investigates highlighted is that Griffin works on her own. She has no company backing her up. Griffin says nobody at Molina or Buckeye Insurance companies were answering her questions.

"Until I contacted the news, then strangely enough, within two hours of you contacting them, I had a phone call; and suddenly they're going to overnight me an check," explained Griffin.

State numbers show that 94 percent of all claims are cleared within 30 days. But that's only if the paperwork is filed perfectly. Molina Healthcare says payment delays are often due to mistakes by the health care providers submitting claims. If health care providers are confused about how to get paid, perhaps it’s because many tell us nobody told them about the big changes in the first place.

"The first word I got of it was when my patient received a letter saying she had to choose,” said Griffin.

Despite health care workers still going unpaid for months, the state Medicaid department has no plans to sanction insurance companies. That's because state officials say insurance companies are still passing federal requirements. 

Amanda Griffin got her first paycheck Wednesday afternoon.

10 Investigates keeps hearing from her fellow nurses - telling us they are running out of time to wait.

10 Investigates is still taking emails and calls from home health care workers not getting paid. You can email 10 Investigates if you are having problems.

The Ohio Department of Aging’s Ombudsman accepts complaints about the MyCare Ohio system. They can be reached at 1-800-282-1206 or https://aging.ohio.gov/services/ombudsman/.