Higher interest but complicated signups for ACA


NEW ORLEANS (AP) — Increased last-hour interest and problems with the healthcare.gov website slowed the process of signing up for insurance under the Affordable Care Act in Louisiana.

Website problems led staffers at the Mary Queen of Vietnam Community Development Corporation, which serves the Vietnamese community in eastern new Orleans, to start using the telephone to sign up applicants.

That was also time-consuming, with calls lasting up to two hours.

An insurance agent in Monroe says calls from people interested in signing up in the final days kept her working all day Saturday. Roanita Jenkins added that she had appointments scheduled until 11 p.m. Monday.

Shreveport Mayor Cedric Glover said navigators there were booked with appointments through the final hours. Sign-up events were set for Monday afternoon in Carencro and Monroe.

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