The latest round of snow and ice proved difficult for drivers on the freeway system.
Dozens of accidents and spinouts were reported. Some drivers abandoned their vehicles all together waiting for a tow.
Jim Shriner of Broad and James Towing says the phones in their dispatch center have been ringing off the hook.
"We can't keep up," he said of the demand for help.
Natasha Graggs couldn't even make it out of her east side driveway this morning.
"It just wasn't coming out there was no way it was coming out we laid cat litter and dug to no avail," she said.
Graggs waited about two hours for a tow. Conditions were so bad on her street, even Shriner had trouble backing in his tow truck.
He eventually got it out, and Graggs was able to leave for work. 10TV ran across one driver who came clear off the road at the I-71/270 interchange. He called for help and his friend brought a shovel.
"We were going to get him out one way or another right now we couldn't do it we needed a tow truck, a little too much into the ditch," said Lanford Stephens.
Shriner says this was a difficult tow, but he was determined to get this driver on his way.
Shriner says if you do become stranded, especially on the freeway, do not wait in your car, call a friend and arrange to meet the towing company at a specific time.