Columbus Blue Jackets owner John McConnell sent a letter to season ticket holders on Friday that said he understood fans' frustrations and was planning to take action.
The letter came one day before fans planned a protest at Nationwide Arena.
According to the letter, McConnell said that the team's performance was "nowhere near what it needs to be."
McConnell said that he knows action needs to be taken to salvage the team.
"I understand you want to know what we're going to do to fix this, but it is important for us to maintain a degree of discretion to prevent putting ourselves at a competitive disadvantage," McConnell wrote on Friday. "I can tell you action will be taken in the coming weeks and months, be it around the trade deadline, the entry draft and/or free agency that will be indicative of our direction."
McConnell thanked fans for their dedication and said that he was committed to giving Columbus a team it could be proud of.
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