Pizza Shop Makes Changes After Delivery Drivers Were Robbed

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A pizza shop is making safety changes after two delivery drivers were robbed at gunpoint.

Planks café and pizzeria is confirming orders now. It's also having drivers call customers to confirm they are at home before they get out of the car.

"Planks is my family," Natalie Byerly said. She delivers for Planks Café and Pizzeria six nights a week.

On Wednesday, a normal delivery turned in to a robbery.

"I knock on their door, and elderly man came to the door. He said he didn't order a pizza. And I just got this sick feeling in my stomach," Byerly said.

She just wanted to make it safely to her car, but that's when things turned terribly wrong.

When I got to my back door, I heard 'hey' and when I turned around, there he was with a black hoodie and I screamed."

"He's like, be quiet. And he raised up the hoodie. And when he did, he put his hand on a gun," she said. "He's like ma'am. Just be quiet. Just be quiet. I want your money. Just be quiet and I won't hurt you."

Most frightening, she says, was her thoughts to a week earlier, when she says her daughter was also held at gun point while delivering pizzas for Planks.

The company tells 10TV they haven't experienced this kind of crime in 20 years.

"If I get scared, I can't do that. Then they're winning. I won't do that," Byerly said.

Byerly plans to keep delivering pizzas regardless of her experience.

"I've got some very great customers out here," she said. "I'm out here trying to support my family. Make a living. And what, to lose it to a robber? It's not right."

Byerly says the robber was about five foot two inches tall and in his 20's. She says he was chunky and had fat cheeks. She says he also spoke with a soft voice. Byerly says people can also help protect pizza delivery drivers by leaving porch lights on when they order.