Consumer 10 Scam Alert: Time Warner Cable Customers Asked To Send Pre-Paid Cash Cards


If you've gotten a suspicious email from Time Warner Cable lately, the company wants to hear from you.

Several instances have been reported in which subscribers are receiving calls and emails from someone who is asking them if they want to upgrade their services.  The caller then tells the customer to pre-pay using a Green Dot MoneyPak card.

Time Warner says it is aware of the scam and reminds consumers to never give personal information to anyone claiming to be from Time Warner.

If you feel you may be a victim of fraud, you should immediately contact your local police agency and file a report.

For more information on the scam, visit Time Warner’s website


Here are seven tips on how to protect yourself from fraud:

  • Never give your MoneyPak number to someone you don't know.
  • Never give receipt information about your MoneyPak purchase to another party.
  • Refuse any offer that asks you to buy a MoneyPak and share the number or receipt information by email or phone.
  • To use your MoneyPak with PayPal or eBay or other online merchants, transfer the money to your PayPal account before you pay the merchant.
  • Don't email your MoneyPak number directly to any merchant.
  • Don't use the MoneyPak to pay taxes or fees to claim "winnings" on a foreign lottery or prize promotion.
  • Don't use MoneyPak for any offer that requires you to pay before you get the item.