Apartment Residents Look For Ways To Stay Warm After Days Without Power

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Kelsey Meister and her boyfriend Matt Rowley are doing their best to survive the winter cold. If only they had a warm apartment to sleep in.

“Monday afternoon it was 70 degrees, it was 40, it's now 37,” she says.

Instead, they're staying warm they only way they know how - in their car.

“We've been running a lot of gas in the car to keep us warm because we don't have anywhere else to go,” she says.

They are among hundreds of people who live in Olentangy Commons with no heat. A power surge during an arctic blast blew fuses to a transformer knocking out the heat to 18 buildings. Sixteen now have power, according to the energy company.

“I couldn't imagine sleeping in the apartment right now, all my clothes are freezing. I can't get dressed, says Matt Rowley

Kelsey and Matt say they are sleeping at a friend’s house, and coming home only to get clothes.

“We're praying it comes on soon,” she says.

Nationwide Energy Partners, a sub metering company, has been working around the clock to get the problem fixed, but it's been a slow process.

Unlike American Electric Power, Nationwide Energy Partners is not regulated by the Public Utilities Commission, so if people have problems with their service, they'll need to contact the Attorney General's Office or the Better Business Bureau.
We checked the BBB's website and found the company has 57 complaints.
Of those, 29 were resolved. The BBB gives a grade of C.

Meanwhile, Kelsey and Matt try their best to stay warm in their car, watching and waiting for their electric meter to spin again.

“We had a note in our door this morning that they had no estimated time to when it was going to come back on, “she says.

For those who don’t have heat the apartment complex has partnered with University Plaza hotel to offer renters a reduced rate.

The apartment is also offering vacant apartments that have heat.